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Frequently asked questions
Each hour, one curated product is featured with limited stock. You can buy it until the hour ends or it sells out — then the next drop begins.
Delivery times depend on your location. After your payment is confirmed, we’ll contact you to arrange delivery.
If there’s a problem with your order, contact us on WhatsApp or by phone with your order reference and we’ll go through the options with you.
Some payments, such as Mobile Money, can take a few minutes to confirm. Your item stays reserved while we confirm it — please don't pay again. Check "My order" in the menu, or contact us with your order reference.